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Residential real estate is a very "top heavy" business in which less than 10% of the licensed practitioners typically complete more than 90% of the sales. As a result, many licensees become part-time agents, even if they didn't plan it that way.
RE/MAX was built on a different model -- the idea that full-time, practicing professionals earn their pay and should keep it. In return, RE/MAX agents make a commitment to real estate as a profession, and to the operating overhead that goes with it. With very rare exceptions, that means that RE/MAX agents are a full-time practitioners who consult with clients on a daily basis, analyze markets and evaluate properties, work with contractual documents, practice professional negotiation, and manage the contract-to-closing process, resolving issues all along the way and keeping in touch with constant change in the market, in contract requirements, in the mortgage and appraisal industries, and in title and closing practices,.
The RE/MAX and RE/MAX Capital City page provides more details, but the important point is this:
When you're buying or selling what is likely your largest financial assets -- your home or investment properties -- you deserve an experienced, full-time professional.